Return and Refund Policy
At Trezorwalletupdates, we make high-quality wallets for men and women. We understand that sometimes a return, refund, or exchange may be necessary, and we aim to make the process as smooth as possible. We recommend going through our policy very cautiously before you put in any request.
Policy for Returns
- Items must be returned in their original condition, never used, and packaged intact.
- Requests for returns can be made within a specific time frame from the date of delivery.
- Any item damaged through any form of misuse, wear and tear, or improper handling will not be accepted for return.
Exchange Policy
- Exchange will be applicable for defective or wrong merchandise received.
- Exchange for a different design or color may be made provided that they are for equal value, and depending on availability.
- Items must be in unused or original condition with all packaging intact.
Refund Process
- Refunds are processed once we receive and confirm the product returned by you, satisfying our criteria for return.
- Refunds will be processed in your bank account
- Please allow a reasonable process time for refunds.
Non-Refundable Items
- Wallets that are customized.
- Items listed as final sale or clearance.
- Any returning items that do not meet the eligibility criteria of ours.
Contact Us
For inquiries regarding returns, refunds, or exchanges, please write to [email protected], and we will get back to you.